Baggin the Dragon V2 Topics

The list of topics below are ordered from most popular to least popular.

1. InstallerLauncher.exe - Application Error (Preview)

When installing certain programs, the following message occurs on a small number of Windows XP computers. (InstallerLauncher.exe-Application Error) Application failed to initialize properly (0xc0000034). Click on OK to terminate the application. This is not a problem with the program or installer, but rather with the application that launches the installer. This application, called “InstallerLauncher”, is […]

2. Unable to create folder 'User:Application Support:EdAlive:V2combo' on Apple systems running Mac OS X 10.6 and 10.7. (Preview)

An issue has been identified that effects the Mac App Store editions of our titles running on Mac OS X 10.6 and 10.7 systems. The problem only occurs under user accounts with the FileVault enabled. Launching the application results in the following error message: Unable to create folder ‘User:Application Support:EdAlive:V2combo’ Unfortunately this is an incompatibility […]

3. Volcanic Panic v2 and Baggin the Dragon v2 IUL conflict. Director Player Error on user login (Preview)

This problem is only present if you have installed both Volcanic Panic version 2.0.4 or older, and Baggin the Dragon version 2.0.4 or older. The program will display a Director Player Error and crash if you were to follow the steps below. You log in to the administration section of either Volcanic Panic or Baggin’ […]

4. “Adobe Projector has stopped working” error after selecting a user from the login screen. (Preview)

After selecting a user from the BRAINtastic v2 Login Screen the program crashes  with the following error message: “Adobe Projector has stopped working” This is caused by the user data becoming corrupted when BRAINtastic v2 is quit while running the Hamster Hospital Reward Game. It only effects Home and School (standalone, not Network) editions of […]

5. Unable to create folder 'Macintosh HD:Library:Application Support:EdAlive:' on Mac OS X 10.7 (Lion) (Preview)

After launching the program you receive the following error: Unable to create folder ‘Macintosh HD:Library:Application Support:EdAlive:’ This issue is a result of the default files permissions on the ‘Library/Application Support’ folder changing under Lion. The permissions in Lion disallow the application from accessing the files and directories that it requires. This issue only effects Apple […]

6. After quitting the application, all the windows are resized (Preview)

An issue has been identified whereby existing windows are resized when you quit the application. This issue affects the majority of computers running Mac OS X. The cause of this issue is due to the way Mac OS X handles screen resolution changes. Our products change the screen to a small resolution for compatibility reasons. […]

7. Application Error This application cannot run. Try restarting your computer. Mac OS X 10.4 or Later. (Preview)

An issue has been identified that effects Apple computers running Mac OS X 10.4, 10.5, 10.6 or 10.7 that are using case sensitive file systems. Upon running the application the following error is generated: Application Error This application cannot run. Try restarting your computer. Unfortunately, there is currently no solution to this problem. Please install […]

8. Text in Questions Screens Displaying Incorrectly Mac OS X 10.7 (Lion) (Preview)

An issue has been identified that effects Apple computers running Mac OS X 10.7 (Lion). The issues causes some text to display incorrectly within the question screens (please screen shot below for an example). If you are experiencing this problem, please contact us with your proof of purchase for a update to the latest version. […]

9. Teacher password recovery for EdAlive Software (Preview)

EdAlive Home / Standalone Titles The password for the home/school standalone version of Ultimate Maths Invaders, Words Rock, Baggin’ the Dragon, Volcanic Panic, Typing Tournament, and BRAINtastic is stored in the system.ini file under the [admin] section. The file can be found on a Mac by following these instructions: 1. Navigate to your applications folder […]

10. Printing with V2 Products (Preview)

On some Microsoft Windows computers, trying to print by choosing “Print” from the print dialogue does nothing except close the print dialogue. This error occurs if you have Adobe Reader 9 or Adobe Acrobat 9 installed, or if you don’t have Adobe Reader or Adobe Acrobat installed at all. The print functionality will only work […]

11. Opening the application causes the screen to go black and you get a message 'Input not supported' (Preview)

This is caused because the screen does not support the resolution of the program. To fix this please follow these steps: To resolve the issue, please follow these instructions: 1. Open your start menu 2. In the “search programs and files’ bar type %ProgramData%\EdAlive\V2 Combo and press enter 3. Open the system.ini file 4. Change […]

12. Program Crashes On Launch (Mac OS X) (Preview)

A bug has been identified that effects Typing Tournament as supplied from the Mac App Store. It may also effect other titles running  on Mac OSX but we have no reports to indicate this. This bug causes the program to quit unexpectedly shortly after launch. We are currently working on an update to fix the […]

13. The EdAlive Server running as a service (Preview)

A bug has been identified with EdAlive Server (v1.3.2r4) that prevents it from running as a service on Windows computers. Attempting to start the service causes the following error message: “Could not start the EdAliveServer service on Local Computer. Error 2: The system cannot find the file specified.” Solution: We have released a new version […]

14. Network Deployment (Preview)

How can I deploy the Network version of the program over multiple networked computers? Network Deployment / Installation Some of the more recent editions of EdAlive programs come with a new installation system for both Windows and Macintosh in order to ease the workload of school network administrators wishing to deploy the program to multiple […]