BRAINtastic V2 Topics

The list of topics below are ordered from most popular to least popular.

1. Unable to create folder 'User:Application Support:EdAlive:V2combo' on Apple systems running Mac OS X 10.6 and 10.7. (Preview)

An issue has been identified that effects the Mac App Store editions of our titles running on Mac OS X 10.6 and 10.7 systems. The problem only occurs under user accounts with the FileVault enabled. Launching the application results in the following error message: Unable to create folder ‘User:Application Support:EdAlive:V2combo’ Unfortunately this is an incompatibility […]

2. Unable to create folder 'Macintosh HD:Library:Application Support:EdAlive:' on Mac OS X 10.7 (Lion) (Preview)

After launching the program you receive the following error: Unable to create folder ‘Macintosh HD:Library:Application Support:EdAlive:’ This issue is a result of the default files permissions on the ‘Library/Application Support’ folder changing under Lion. The permissions in Lion disallow the application from accessing the files and directories that it requires. This issue only effects Apple […]

3. InstallerLauncher.exe - Application Error (Preview)

When installing certain programs, the following message occurs on a small number of Windows XP computers. (InstallerLauncher.exe-Application Error) Application failed to initialize properly (0xc0000034). Click on OK to terminate the application. This is not a problem with the program or installer, but rather with the application that launches the installer. This application, called “InstallerLauncher”, is […]

4. After quitting the application, all the windows are resized (Preview)

An issue has been identified whereby existing windows are resized when you quit the application. This issue affects the majority of computers running Mac OS X. The cause of this issue is due to the way Mac OS X handles screen resolution changes. Our products change the screen to a small resolution for compatibility reasons. […]

5. Application Error This application cannot run. Try restarting your computer. Mac OS X 10.4 or Later. (Preview)

An issue has been identified that effects Apple computers running Mac OS X 10.4, 10.5, 10.6 or 10.7 that are using case sensitive file systems. Upon running the application the following error is generated: Application Error This application cannot run. Try restarting your computer. Unfortunately, there is currently no solution to this problem. Please install […]

6. Printing with V2 Products (Preview)

On some Microsoft Windows computers, trying to print by choosing “Print” from the print dialogue does nothing except close the print dialogue. This error occurs if you have Adobe Reader 9 or Adobe Acrobat 9 installed, or if you don’t have Adobe Reader or Adobe Acrobat installed at all. The print functionality will only work […]

7. MSI Modifications for BRAINtastic v2 (Preview)

When deploying BRAINtastic v2 to multiple networked computers using the provided MSI files, you must modify the MSI file in order to specify the IP address and port of the computer on which the EdAlive Server is listening. However, you only need to modify a single MSI file, and not all of the MSI files. […]

8. The EdAlive Server running as a service (Preview)

A bug has been identified with EdAlive Server (v1.3.2r4) that prevents it from running as a service on Windows computers. Attempting to start the service causes the following error message: “Could not start the EdAliveServer service on Local Computer. Error 2: The system cannot find the file specified.” Solution: We have released a new version […]

9. “Adobe Projector has stopped working” error after selecting a user from the login screen. (Preview)

After selecting a user from the BRAINtastic v2 Login Screen the program crashes  with the following error message: “Adobe Projector has stopped working” This is caused by the user data becoming corrupted when BRAINtastic v2 is quit while running the Hamster Hospital Reward Game. It only effects Home and School (standalone, not Network) editions of […]

10. Teacher password recovery for EdAlive Software (Preview)

EdAlive Home / Standalone Titles The password for the home/school standalone version of Ultimate Maths Invaders, Words Rock, Baggin’ the Dragon, Volcanic Panic, Typing Tournament, and BRAINtastic is stored in the system.ini file under the [admin] section. The file can be found on a Mac by following these instructions: 1. Navigate to your applications folder […]

11. Complete EdAlive Site Wide Licence Technical Notes For Windows Network Deployment (Preview)

The Apple Macintosh version of this document can be found here: Notes If there are multiple installers to choose from for a particular title, use the one referred to as “Net” or “Network” if available. “Sch” or “School” indicates standalone versions of the software. Some titles do not have multiple versions, and some do […]

12. Opening the application causes the screen to go black and you get a message 'Input not supported' (Preview)

This is caused because the screen does not support the resolution of the program. To fix this please follow these steps: To resolve the issue, please follow these instructions: 1. Open your start menu 2. In the “search programs and files’ bar type %ProgramData%\EdAlive\V2 Combo and press enter 3. Open the system.ini file 4. Change […]

13. Program Crashes On Launch (Mac OS X) (Preview)

A bug has been identified that effects Typing Tournament as supplied from the Mac App Store. It may also effect other titles running  on Mac OSX but we have no reports to indicate this. This bug causes the program to quit unexpectedly shortly after launch. We are currently working on an update to fix the […]

14. Network Deployment (Preview)

How can I deploy the Network version of the program over multiple networked computers? Network Deployment / Installation Some of the more recent editions of EdAlive programs come with a new installation system for both Windows and Macintosh in order to ease the workload of school network administrators wishing to deploy the program to multiple […]

15. Text in Questions Screens Displaying Incorrectly Mac OS X 10.7 (Lion) (Preview)

An issue has been identified that effects Apple computers running Mac OS X 10.7 (Lion). The issues causes some text to display incorrectly within the question screens (please screen shot below for an example). If you are experiencing this problem, please contact us with your proof of purchase for a update to the latest version. […]

16. BRAINtastic V2 Centrol Control MSI (Preview)

This updated MSI can be used to install BRAINtastic V2 Central Control.