Spelling Force Version 2 Topics

The list of topics below are ordered from most popular to least popular.

1. The CD/DVD is not recognised in Windows 2000/XP/Vista (Preview)

Sometimes after inserting a CD/DVD, the drive does not recognise the disc. CD/DVD read issues can have many causes. After completing each of these possible solutions, test the CD/DVD to see whether or not the issue has been resolved. For any procedure that requires you to change current system settings, record the original settings before […]

2. Running a program in Compatibility Mode (Preview)

On a Windows computer, some of the more common issues can be resolved by running the program in Compatibility Mode. Depending on your operating system, the following links may prove useful. Compatibility Mode in Windows 2000 Compatibility mode in Windows XP Compatibility Mode in Windows Vista. Try different compatibility settings until you find one which […]

3. Retrieving user passwords (Preview)

When the user logs into the game, an “Input Alert” screen appears with the error: “Incorrect Password” How can user passwords be retrieved? User passwords can be retrieved from the administration section. Simply login as the administrator by clicking the “Teacher/Parent” button for Spelling Force Version 1, or the “Admin” for Spelling Force Version 2. […]

4. Error: KRNL386.EXE (Preview)

When trying to install the program on Windows 95/98/Me/XP, the following error appears: “Install has caused an error in KRNL386.EXE” This problem may be caused by a conflict or lack of system resources. Check you have the correct system requirements and reinstall the program as follows: Close all programs. Disable any anti-virus and firewall programs […]

5. Error: "Set handle context entry point" (Preview)

When running the program, the following error appears: “Set handle context entry point” You can fix this error by deleting your temporary files.. You might also need to install the program manually.

6. Installation instructions (standalone version) (Preview)

How do I install the program on the local hard drive? Most EdAlive products come with a QuickStart card, which gives basic instruction for installing and using the program. See the QuickStart card that came with your CD.

7. Error: "This program has performed an illegal operation and will be shut down" (Preview)

When running the program, the following error occurs: “This program has performed an illegal operation and will be shut down.” Explanation This problem may be caused by a conflict or lack of system resources. Check you have the correct system requirements and reinstall the program as follows: Uninstall the program. Reboot your computer. Close all […]

8. Unresponsive installations on a Mac OS X (Preview)

When installing the program on a Mac OS X, clicking the “Install” button has no effect. This is a permissions issue. Log in as a computer administrator and try installing the program.

9. Converting/importing module data (Preview)

Can group and user data be converted or imported from one EdAlive Server module to another? It’s currently not possible to convert student and class data from one module to another. However, the latest version of BRAINtastic! Central Control allows you to import data from CSV (Comma Separated Values) format. See here Otherwise, each group […]

10. Application Error This application cannot run. Try restarting your computer. Mac OS X 10.4 or Later. (Preview)

An issue has been identified that effects Apple computers running Mac OS X 10.4, 10.5, 10.6 or 10.7 that are using case sensitive file systems. Upon running the application the following error is generated: Application Error This application cannot run. Try restarting your computer. Unfortunately, there is currently no solution to this problem. Please install […]

11. Creating a shortcut/alias (Preview)

How do I create a shortcut/alias to the program on the desktop? Presently, the default settings for program installers create a shortcut/alias on the desktop for all user accounts (previously, the installer only created the shortcut/alias for the currently logged in user). Use these instructions if a shortcut/alias was not placed on your desktop and […]

12. Error: "Unable to write to file." (Preview)

When logged on as a standard user on Windows XP, the following access errors occur when trying to use the program: “Unable to write to file. Press OK to continue.” Explanation This is a permissions issue. Solution To resolve the problem do the following: Log in as an administrator. Right click the program folder and […]

13. What are the minimum system requirements? (Preview)

You can find the minimum system requirements on the product index page.

14. Error: "The DSOUND.DLL file cannot start. Check the file to determine the problem." (Preview)

When trying to start the program, the following error appears: “The DSOUND.DLL file cannot start. Check the file to determine the problem.” This issue affects computers running Microsoft Windows with versions of Direct X less than or equal to version 8. It is possible that this issue may occur with later versions of Direct X, […]

15. Enabling the security tab on Windows XP (Preview)

To enabled the security tab on Windows XP, follow the steps below. Note that for Windows XP Home, you may need to follow these steps in Safe Mode. Open the Control Panel from the Start menu. Double click “Folder Options”. Under the “Advanced settings” section of the “View” tab, de-select “Use simple file sharing (Recommended)”. […]

16. How do I set up Spelling Force to work over a network? (Preview)

The procedure for setting up Spelling Force to work over a network involves using shared locations, and is therefore different depending on the operating system you are using. Firstly, follow these instructions to configure a shared network location. Then for each client computer: Run Spelling Force. Login to the administration section. Click “Set File path […]

17. Error: "General Protection Fault" (Preview)

When running the program on a Windows computer, the following error message appears: “General Protection Fault in Module ******.EXE at ****” Explanation This issue is probably caused by a conflict or lack of system resources. Solution Uninstall the program Reboot your computer. Disable any anti-virus and firewall programs that you have running. Delete your temporary […]

18. The installation program does not run automatically. (Preview)

After inserting the CD into the CD drive of the computer, the installation program does not run automatically. Explanation 1 You are using an Apple Macintosh with Max OS X. Solution Since the release of the Max OS X line of operating systems, Apple have dropped the feature of automatically running programs or opening files […]

19. Error: "Fatal exception error" (Preview)

When running the program, the following error appears: “Fatal exception error” There are many potential causes to a fatal exception error. This microsoft article may be of assistance in resolving it.

20. Error: "decompression error" (Preview)

When trying to install the program, the following error appears: “decompression error” Explanation This problem may be caused by a variety of reasons. Solution If you are using an older version of the product, you can resolve this issue by performing a manual installation. Newer versions of the product do not come with manual installation […]

21. Error: "Error in LoginW/groupsBB/open" (Preview)

When you are using Client/Server networking, you run the client and it takes 2 or 3 minutes to do anything, at which point you receive the error message: “Error in LoginW/groupsBB/open” This is most likely to do with the accessibility of the SpellForce Server’s save location, either due to a missing folder tree or permissions […]

22. Error: 16-bit MS-DOS Subsystem.
C:\WINDOWS\system32\AUTOEXEC.NT
(Preview)

An error message similar to the following appears when trying to install or run the program: “C:\WINDOWS\system32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose ‘Close’ to terminate the application.” Explanation The AUTOEXEC.NT file may be missing or may have been corrupted, due to a variety of reasons. One […]

23. Can I create a custom word list? (Preview)

Spelling Force comes with ability to create your own custom spelling lists. To create your own custom list: Click the “Enter New List” button. Start typing the word you would like in your new list. After you have typed the first three letters, similar words from the built-in word bank will appear in the box […]

24. How can incorrectly spelled words in the custom list be deleted? (Preview)

From the Headquarters screen, click Teacher/Parent for Version 1 or Admin for Version 2, and enter your administration password. Click the Word List Editor. Click Edit a Custom List on the right side Click Select Custom List on the right hand side Select the incorrectly spelt word Click Delete word (this removes it from the […]

25. Error: 16-bit Windows Subsystem
C:\WINDOWS\system32\CONFIG.NT
(Preview)

An error message similar to the following appears when trying to install or run the program: “The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose ‘Close’ to terminate the application.” This error message is similar to the 16-bit MS-DOS Subsystem error. Follow the same procedure, using the “CONFIG.NT” file. Note […]

26. Performing a manual installation (Preview)

How can the product be installed manually if, for example, the installer program doesn’t work? Manually installing the program varies depending on the operating system you are using. It also depends on the version you are using, as not every version of EdAlive products provide manual installation files. Macintosh Copy the required files from the […]

27. Networking EdAlive Products (Preview)

Can EdAlive products be used over a network so that any student data can be stored in a central location? By “networking”, we mean the ability of the program to send and receive information over the network for centralised storage. We do not mean the ability to install a single copy of the program on […]

28. Installation issues on a Windows computer (Preview)

Sometimes issues can arise when installing on a Windows platform. Using safe mode may help resolve this issue.

29. Error: "Not a valid win32 application." (Preview)

When you run the program the following error appears: “Not a valid win32 application.” Explanation This error can occur if the program installation becomes corrupted. Solution To resolve this issue: Uninstall the program. Empty the temporary files folder. This can be done using the Disk Cleanup tool. Optionally, you may wish to run an anti-virus/anti-spyware […]

30. Saved Custom Lists Not Appearing On Client/Server Setup (Preview)

In a school setting where Spelling Force is being used in conjuction with the SpellForce Server, some or all of the Custom Lists that teachers are creating are not available to be selected and changed. This problem can occur if you have set the name of the Custom Lists you have created to include commas […]

31. Program cannot find network save data location when run on Windows (Preview)

This problem may occur when all of the following conditions are met. The program displays an error, usually straight after it is opened. The program is being run on a Windows operating system. The error says something about not being able to find the save data location or the save data location not existing. The […]