Error: “Maximum limit of 64 users has been reached.”

When creating users, the following error appears:

  • “Maximum limit of 64 users has been reached.”


Each group can contain a maximum of 64 users. You are probably trying to create users in a group that already contains 64 users.


You can create up to 64 groups according to your own criteria. For example, you may create a group for a particular Year 2 class, or create several groups according to ability level. To stop receiving this error message, create all the groups you will need then create and add users to the appropriate groups. Using groups also makes it easier and faster for users to log in to the game.

Note that you can have a maximum of 2048 users across the 64 groups.