Contact EdAlive if you purchased your product directly from EdAlive, or if you have been unable to resolve your issue by first contacting the appropriate EdAlive partner.
The following list will help you determine whom to contact for further technical support.
Harvey Norman EdAlive
Leading Edge EdAlive
Pearson Education (BOOST) Pearson Education (BOOST)
Apple Stores EdAlive
Next Byte Try and Byte
Mac1 Try and Byte
Computers Now Try and Byte
Streetwise Try and Byte
United States of America
EdAlive Contact Information
Email: Technical Support Email Form
- Australian schools and private users: 02 6776 0200
(Office hours: 8:30 am – 5:00 pm Sydney Time)
If you are unable to call within office hours please leave a detailed voice message including your contact details on our answering service.
Contact Details for Technical Support Partners
The following is a list of EdAlive partners who provide technical support.
Pearson Education (BOOST)
Phone: 1902 250 086 (Charges of $1/minute apply)
Try and Byte
Phone: 02 9906 5227
Phone: +44 (0)1293 827900
Phone: +44 (0)1458 254700