Partners

Contact EdAlive if you purchased your product directly from EdAlive, or if you have been unable to resolve your issue by first contacting the appropriate EdAlive partner.

The following list will help you determine whom to contact for further technical support.

Australia/New Zealand

Harvey Norman EdAlive
BigW EdAlive
Officeworks EdAlive
Leading Edge EdAlive
Pearson Education (BOOST) Pearson Education (BOOST)
Apple Stores EdAlive
Next Byte Try and Byte
Mac1 Try and Byte
Computers Now Try and Byte
Streetwise Try and Byte

United Kingdom

Apple Stores Softline
Apple Premium Resellers Softline
Equip Softline
REM REM

United States of America

Sundae Sundae

International

EdAlive/Other EdAlive


EdAlive Contact Information

Web: support.edalive.com

Email: Technical Support Email Form

Phone:

  • Australian schools: 02 6776 0200
  • Australian Private users: 1902 250 086

    (Charges of $1/minute apply)

  • International users: +61 2 6776 0200

    (Office hours: 8:30 am – 5:00 pm Sydney Time)

If you are unable to call within office hours please leave a detailed voice message including your contact details on our answering service.

Contact Details for Technical Support Partners

The following is a list of EdAlive partners who provide technical support.

Pearson Education (BOOST)

Web: www.boostseries.com

Phone: 1902 250 086 (Charges of $1/minute apply)

Try and Byte

Phone: 02 9906 5227

Email:

Softline

Email:

Phone: +44 (0)1293 827900

REM

Phone: +44 (0)1458 254700

Web: http://www.r-e-m.co.uk/rem/xrem.php?inf=services&area=support

Learning Services

Phone: 1-800-877-9378

Web: http://www.learningservicesus.com/home/ls1/contact_main.html

Encore

Web: http://support.encoreusa.com/